Questions & Answers

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PROCESS
  • Using words or images communicate what you want (or don't want) on your order form (or separate document).  We will then make your garment according to those preferences.
  • Pick a size from our size chart or have someone you trust locally take your measurements using our personal measurement form.
  • Send us your order form & deposit payment (and measurement form if you choose that option).
  • We start production of your garment.
  • Right before your item is ready to be shipped we obtain your final payment.
  • Your item is shipped to you.  It's just that simple.
We do not take orders or payments over the phone.  You can send your order forms by....
  • EMAIL - Scan the forms and then email them as an attachment to fashion@dariuscordell.com  You can use a service like www.camscanner.com to take an image of your forms and send them to us.
  • FAX - Fax to 972.712.4242
  • MAIL - Mail to P.O. Box 5624 Frisco Texas 75035
  • PDF - we can email them to you as a PDF for you to fill out and return via email.
PRICING

Made to Order garments start at $900.  Most dresses average around $1600. Heavily embellished or very beaded designs are usually near $3500. 

We offer two types of pricing.....
  • A' La Carte Pricing - We automatically provide you with this type of pricing.  After the estimated base cost is provided you can then add in what you need (i.e. personal measurements, custom changes, rush production, upgraded (silk) fabrics, varied shipping methods, fabric/color swatches, sketches, consultations, pictures, extensive correspondence or any unique & special assistance requested or required by the client that is outside of the norm).  The final total cannot be calculated until the custom garment has been completed and the buyer no longer needs our time and/or services and is based on all that is requested and/or required by the client during the entire process.
  • Flat Fee Pricing - This type of pricing must be requested. This is an all-inclusive pricing style.  Flat fee pricing will be higher than an a' la carte base price.  However the price is set and will not change based on your needs during the process.  We prefer full payment instead of a deposit for flat fee pricing.
Other Disclosures:
  • The standard 50% deposit is required to start production.
  • All estimates are based on mail order/on-line orders only and do not include the standard mark up fee for face to face assistance.  This allows the client to get to the lowest possible price point without lessoning the quality.
  • We offer reduced pricing for multiple piece orders and for group orders.
  • All estimates given are based on (man-made) polyester content fabrics unless otherwise noted.  Dresses made in silk are approximately 70% higher than those made in polyester.
APPOINTMENTS
  • To get the lowest price possible we do not offer appointments or face to face assistance.
  • The normal compensation for face-to-face assistance is not built into our pricing or estimates.
  • All prices & estimates we provide are based on mail order / on-line purchasing only.
  • Our entire custom order process is only done via phone, email, fax & mail.
  • We do not stock inventory.  We do not sell from off the rack salesman samples that were not made for you. Therefore there is nothing for a client to try on.
  • Everything we do is made to order specific to the individual and their preferences.
  • Materials are purchased for the one custom dress once we are commissioned to do so.
  • Measurements can be taken by your neighborhood tailor or someone you trust who can follow the diagram on our personal measurement form.
  • If you submit the correct measurements there will be no need for alterations when your garment arrives.
  • If you happen to change in shape or size anyone of your neighborhood tailors can easily assist you right before your wear date.
  • All of our local and/or nearby clients are submitting their orders in the same manner as our long distance clients from all over the globe.
  • Please see the process topic on our Q & A page for more information.
TIMING

Rush Orders are possible for an added fee.  However not everyone can handle the patience & stress of a rush order.  So even though they are possible we still prefer to have as much time as you can allow.

Standard Orders are commonly known to take around 6-9 months for a normal design.  However it is wise to give 10-12 months if you can.  Ordering that far in advance allows plenty time for production and shipping so you can have your garment in hand well before the date.  It also allows for any modifications we might need to make and/or your local alterations, if ever needed.

In all cases, please allow as much time as possible for production. 

  • TIMING INCENTIVES
    • Allow us 12 Months - Get 10% off
  • STANDARD ORDER
    • Approximately 6-9 months (varies with design)
  • RUSH ORDERS - 
    • Approx. 4 Months - 10% rush fee
    • Approx. 3 Months - 15% rush fee
    • Approx. 2 Months - 20% rush fee
    • Approx. 1 Month - 25% rush fee

In-Stock - We do not keep a regular inventory as everything we do is made to order. But you can see the few items we do have in-stock ready to ship today by clicking here.

MEASUREMENTS

All designs can be made in any size or any measurements you need.

  • You can either pick a size from our size chart or you can have your item made according to your personal measurements & preferences (for a surcharge of $150).
  • Your neighborhood tailor/alterationist (or someone you trust to read our diagram) can very easily take your measurements for you.
    • when you go to a retail store they hire a tailor (and pass the cost on to you) to have them come into their shop to take your measurements (and to alter the garment if needed).
    • with our process you hire the tailor you want and go to that tailors shop to take your measurements (and alter the garment if needed).
  • If you submit the correct measurements (or choose the correct size) then there will be no need for alterations (or fittings). But if you do happen to change in shape or size your local tailor can assist you right before your wear date, if ever needed.  If you are unable to find a tailor near you we can help.

TRYING ON DRESSES - We sometimes need to remind clients that off the rack shopping with pre-made samples is extremely different than ordering a custom made to order garment.  One should not use an off the rack mentality when considering having a garment custom made to order.  The sample you try on from off the rack is not made specific to your body length, torso, depth, neckline, etc.  This is why some clients will dismiss the design and think the design wont work or doesn't "look good" on.  But there could be nothing wrong with the design and it simply needs to be made specific to your body shape, length, torso, etc.. When a design is actually made specific to the client the odds of it not working out are extremely low - unlike anything you try on off the rack which was not made specifically for you.  Therefore off the rack fitting is not the best tool to use to decide if a design (that is being custom made to order/measure) will work.  The best way to decide if a design will work for you is to ask yourself what part of my body do I want to cover and what part of my body do I want to show.  This will dictate the proper design for you.  Then all you have to do is have it made specific to your body shape, torso, etc...(unlike anything that you would try on off the rack that may not hit in the proper places.)

FABRICS
All designs can be made in ANY fabric you want.  You can either....
  • tell us the name of the fabric OR
  • send us an example OR
  • send us the yardage OR
  • tell us the characteristic you want the fabric to have (soft, flowing, stretchy, silk based, as pictured, etc...) OR
  • pay us to source fabrications up front for your specific custom dress prior to submitting an order...
    • $75 – to source and provide picture example via email - Fabric Example
    • $125 – to source and provide physical example via mail - Fabric Swatch
    • $200 – to make a larger beaded/embellished example to mail - Fabric Section
  • OR simply leave it up to us as the Designers to make your garment in the fabrication that is as close as possible to the picture.
For more detailed information on fabrics please go to our FABRIC PAGE by clicking here.
COLORS
  • We can produce your dress in ANY color or colors you like.
  • You can choose a color from our color chart. You can request as pictured.  Describe in detail the color you want.  Or you can simply send us (via email or mail) an example of the color you want. 
  • For more specific information about color options please click here.
CHANGES
  • You can make absolutely any changes you may need or want to any design.
  • Adding a jacket, changing a skirt, adding a sleeve, or whatever you need is ok.
  • We will not suggest what changes you may like or want.
  • Change request are communicated in the special request section of the order form.
  • Design change fees may be applied depending on the type of changes that are requested.
  • Requesting a special measurement is not considered a change to the design.
  • Most major design changes will cost no less than $100 but this estimate can vary depending on the request, change, embellishment, or time involved to incorporate the change.
CUSTOMS
We can produce any type of custom wedding or evening dress, in one of two ways...
  • Pictures - We can use any picture(S) you have as inspiration for your custom dress.  We can also make changes to the design to make it your own.  This is the least expensive way to produce a custom dress with our company.  Just email us the picture(S) you want to use as inspiration and we will respond with an estimate.
  • Sketch - If you do not have a picture to help explain what you want we can sketch a custom design for you. Simply provide us with a written description to help describe what you want in regards to the cut of the garment - listing any & all preferences, likes, dislikes, requirements etc.  A good rule of thumb is to tell us what you want to hide and what you want to show.  Our design team will then compile all of those preferences together in a design for you.  A non-refundable good faith deposit of $250 is required prior to sketch work.  You can pay this fee by clicking here. This amount will of course be applied to your over all invoice should you decide to proceed with the custom garment.  Producing a custom garment via a sketch will ultimate cost more than working with a picture as a base design and making changes.
Custom designs start from $900 and go up from there depending on the detail, embellishments and amount of hand work involved.
REPLICAS
We can replicate any bridal or evening dress from a picture either as shown or with any changes.  Our only limitations are a clients price range or time frame. Please keep in mind a clients price range, time frame, size & custom changes can all effect the outcome of a replica.
  • To see examples of a few inspired designs we have done in the past click here.
Please allow as much time as possible for production & shipping as well as for corrections and/or alterations, if needed!
  • The more time we have for production the closer we can get to the original (with your preferred price range taken into consideration as well).
  • There are several ways to get a dress to cost less but look similar. One is to simple change the fabrication from a silk based content to a poly based content.  Another is hand beaded fabric vs machine beaded fabrics.
  • Realistically no replica can be 100% exactly like the original couture garment. It would not be rational to think that a $1,000 dress will be 100% "exactly" the same as a $10,000 dress.
  • The more intricate, detailed or embellished a design is the harder it will be to replicate.  For example a fabric dress with no embellishments will of course be much easier to replicate than a dress that is fully beaded with intricate hand work.
  • If your garment  must be 100% exactly like the original we urge you to purchase from the original designer.  But if your budget does not allow for the original designers price and you can accept an actual replication of the original that is as close as possible then we would love to assist you.
  • Many times we will get asked "how close" can we get.  Again, things like the budget, time allowed, image quality and size are major factors.  But in general the degree of closeness is extremely subjective.  What one may feel is close another may not.  Nevertheless, the obvious goal is to make the item look as close as possible to the original (again with your budget in mind).  You should be able to take a picture of the original and a picture of your version and very easily be able to tell one was inspired by the other.  It would serve us no purpose to ship the garment otherwise - hence our return policy.
PAYMENTS
We request the standard 50% of your estimated production cost for your cutting fee deposit.  In some cases for larger orders 30% is acceptable, upon request & approval.  After the initial cutting fee deposit is received partial payments can be made during production. The balance is due (once your garment is complete) prior to shipping.  We do not accept payments over the phone. You can send payments in the following ways:
  • CASH APP - Our preferred method is "CashAp" You can use a credit or debit card to send funds to us via this direct link - cash.me/$DariusFashion
  • POP MONEY - You can send funds via www.PopMoney.com to money@dariuscordell.com
  • ZELLE - We can accept Zelle payments sent to money@dariuscordell.com
  • PAYPAL - We only accept www.paypal.com for in-stock purchases (not made to order) to dariusfashions@twc.com
  • ACH - You can send via E-transfer/ Bank Wire with no fee. The link for ACH will be sent to you upon request.
  • CHECK - Please mail to P.O. Box 5624 Frisco Texas 75035
  • CREDIT CARD - We can accept credit cards directly. Add 3% processing fee for Visa/MC/Discover. Add 1.5% processing fee for AMEX.
    • Fill out the credit card authorization form if you want us to process your card for you.
    • Upon request we can also email you a link to click where you can pay with a credit card on-line. Add 1.5% processing fee.
  • WESTERN UNION - You can also use a credit card with WU.
    • Choose Cash Pick Up (not bank account), Send to Darius Cordell in Texas.  Use sales@dariuscordell.com and 972-712-4343.  Then provide us with the MTCN that WU gives to you.
FORMS
We do not take orders.  You can send your order forms by....
  • EMAIL - Scan the forms and then email them as an attachment to fashion@dariuscordell.com  (You can use a service like Camscanner or IScanner to take an image of your forms and email them to us).
  • FAX - Fax to 972.712.4242
  • MAIL - Mail to P.O. Box 5624 Frisco Texas 75035
  • PDF - we can email them to you as a PDF for you to fill out and return via email.
RETURNS
  • IN-STOCK - Returns allowed - Restocking Fee will be applied.
    • Item must be in same condition as sent and not worn.
    • Authorization Required.
    • All claims must be made within 24 hours of receipt.
  • MADE TO ORDER - No refunds on custom made to order items - Merchandise Credit Only.
    • If there is an error on our part we will obviously correct the issue.
    • If you are not satisfied with your order we will allow you to re-stock your dress for a merchandise credit towards a revised or different design. (please allow ample time for production)
    • Processing & restocking fees may be applied.
    • All claims must be made within 24 hours of receipt.
SATISFACTION GUARANTEED!
CANCELATIONS
  • All cancelations must be requested within 24 hours of submitting the deposit.
  • Deposits are non-refundable.
  • Rush orders can not be canceled once payment is received and confirmed.
SHIPPING
  • We will ship to any location worldwide that www.Fedex.com or www.UPS.com or www.USPS.com delivers.
  • Shipping in the US is free for items in-stock that are already made.
  • Shipping for custom made to order garments will vary.   Check with your favorite carrier to get an estimate of the potential cost when being shipped from our zip code 75034.
You can email us directly at fashion@dariuscordell.com